Quick answer
If you want to make a complaint or need help from a person, contact support and explain what happened. If you are already in a support conversation, add the details there so we can review the full context.
We will review complaints through support and reply there.
What to include
- What happened
- When it happened
- Any related request or ticket number
- What outcome you are looking for
Do not include passwords, one-time codes, full card numbers, CVV, private keys, recovery phrases or seed phrases.